At Itemp Glass Edmonton, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard the information you provide when you interact with our website, https://itempglassedmonton.ca/.

1. Information We Collect

We only collect the information necessary to serve you better. This typically includes:

• Contact Information: Name, email address, phone number, and physical address provided via contact forms or during a quote request.
• Order Details: Specifics regarding your glass measurements and project requirements.
• Technical Data: Information collected automatically when you visit our site, such as your IP address, browser type, and pages visited, which helps us improve your browsing experience.

2. How We Use Your Information

We use your data strictly for business operations, including:

• Providing accurate quotes and estimates for your glass projects.
• Communicating regarding your orders, fabrication timelines, and delivery updates.
• Responding to your questions, feedback, or support requests.
• Improving our website’s functionality and customer service.

3. Sharing Your Information

We value your trust and do not sell your personal information to third parties. We only share your data under limited circumstances:

• Service Providers: We may share necessary details with trusted partners, such as shipping companies, to ensure your order reaches you safely.
• Legal Requirements: If required by law or to protect our rights, we may disclose information to comply with judicial proceedings or court orders.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. While no online transmission is 100% secure, we take every reasonable step to keep your data safe.

5. Your Rights

Under Canadian privacy legislation (PIPEDA), you have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate information.
• Ask us to delete your personal data from our records, provided it is no longer needed for business or legal purposes.

6. Cookies

Our website may use “cookies” to enhance your user experience. You can choose to set your web browser to refuse cookies or alert you when cookies are being sent. Note that some parts of our site may not function properly if cookies are disabled.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to check this page periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this policy or your personal data, please reach out to us:

• Phone: 587-523-2888
• Email: itempglassedmonton@outlook.com
• Mailing Address: 9475 50 st NW, Edmonton, AB T6B 3W6