At Itemp Glass Edmonton, we are committed to providing high-quality, durable glass products. We stand by the craftsmanship of our fabrication and precision-cutting services. This warranty outlines what is covered and how we support our customers.

1. What This Warranty Covers

We warrant that our glass products will be free from significant manufacturing defects in material and workmanship under normal use for a period of [e.g., 1 year] from the date of original purchase. This includes:

• Fabrication Precision: Glass cut to the dimensions specified in your confirmed order.
• Tempering Integrity: Glass that has been properly heat-treated to meet safety and strength standards.
• Surface Clarity: Freedom from significant inclusions, bubbles, or scratches that existed at the time of delivery.

2. What Is Not Covered

Our warranty does not cover damages or failures resulting from:

• Improper Installation: Issues arising from how the glass was installed or handled after delivery.
• Accidental Damage: Breakage, chips, or scratches occurring after the product has been received and inspected.
• Normal Wear and Tear: Natural surface degradation over time due to improper cleaning methods or environmental exposure.
• Modification: Any alterations, drilling, or resizing performed by the customer or third-party contractors after the product has been delivered.

3. How to Make a Claim

If you believe your product has a manufacturing defect, please contact us promptly:

1. Notification: Email us at itempglassedmonton@outlook.com with your order number and a description of the issue.
2. Documentation: Please include clear photographs showing the defect.
3. Assessment: Our team will review your claim. If the issue is deemed a manufacturing defect, we will, at our discretion, repair or replace the affected glass piece.

4. Limitations

This warranty is non-transferable and applies only to the original purchaser. Our obligation is limited strictly to the replacement or repair of the defective glass; we are not responsible for costs associated with removal, re-installation, or any incidental damages related to the defect.

5. Contact Us

We value your business and are here to help ensure your satisfaction.

• Phone: 587-523-2888
• Email: itempglassedmonton@outlook.com
• Address: 9475 50 st NW, Edmonton, AB T6B 3W6